Business Administrator Apprenticeship

Your duties will include:

Supporting the team by processing documents, updating spreadsheets and maintaining digital filing systems Answering telephone and email enquiries from clients, suppliers and contractors in a professional manner Assisting with scheduling works, coordinating engineers and updating clients on job progress.  Helping prepare quotations, reports, tender documents and client proposals Raising purchase orders and supporting invoice processing and general finance administration Updating company systems, including CRM and job management software Answering and transferring telephone calls Greeting visitors to the office Printing, photocopying, scanning and filing documents Preparing and organising paperwork Data entry and updating company records Maintaining electronic and paper filing systems Sorting and distributing incoming post Preparing outgoing post and parcels Ordering and organising office stationery and supplies Keeping the office tidy and well organised Updating spreadsheets and simple databases Scheduling appointments and updating diaries Preparing new starter paperwork Updating employee records Liaising with customers, suppliers and contractors by telephone and email Learning how to use company systems and Microsoft Office Supporting the team with general office administration Carrying out general administrative duties as required

Training:

For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.

Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.

Training Outcome:

This apprenticeship offers an excellent opportunity to build a long-term career within Grey-Water Facilities Management.

Upon successful completion of the apprenticeship, there may be the opportunity to secure a permanent position within the business, with ongoing training and development to support career progression. As the company continues to grow, there will be opportunities to develop new skills, gain additional qualifications and progress into supervisory, management or specialist facilities management roles.

Employer Description:

Grey-Water Facilities Management is a facilities management company providing nationwide hard and soft FM services, including cleaning, maintenance, drainage, grounds maintenance and specialist support services to commercial and residential clients.

Working Hours :
Monday - Friday, 9.00am - 4.00pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Initiative,Enthusiastic,Eager to Learn,Time Management,Approachable,adaptable