Customer Experience & Communications apprentice

Depending on your placement, you could be:

Helping residents access financial assistance and support with the cost of living Assisting with financial assessments and care related payments Helping to improve digital access and customer journeys Learning to use digital tools and systems to deliver efficient service

Training Outcome:
Progression for the right candidate 

Employer Description:

Gateshead is a great place to live, work and visit and Gateshead Council has a clear focus on helping communities to thrive. Customer Experience and Communications operates at the very core of the Council’s operations, working with services to support delivery of the Council priorities.

This is an exciting opportunity to join the Council’s Benefits and Assessments Team within Corporate Resources.



Working Hours :
Monday- Thursday 08:45- 17:00 Friday- 08:45- 16:35

Skills:
Communication skills,IT skills,Attention to detail,Team working


  • Location:
  • Type: Permanent
  • Recruiter: GATESHEAD COUNCIL
  • Posted: 06-Jul-2026
  • Posted on: findapprenticeship.service.gov.uk