Business Administrator Apprentice - Receptionist (Salary £20,000)
You will need to be an excellent communicator, organised andthrive off providing exceptional customer services to clients, customers andstaff.
Main Duties:
Meeting and greeting clients, learners and employers. Maintain an update record of all academy stock Maintaining a clean and inviting reception area and overall professional looking academy. Creating and pro-actively monitoring client appointments - by telephone, in person and online. Maintaining systems of learner attendance and activity. Consulting with customers via email and/or telephone. Booking potential candidates in for drop-in sessions. Supporting the induction of new candidates on programme Answering telephone quickly, warmly and efficiently Welcoming all academy visitors professionally. Promoting treatments and products to clients Ensuring the Academy is fully stocked with all training materials and academy supplies. Ensuring the academy is presentable throughout the day and all facilities are regularly checked and . Ensuring Retail products and promotions are displayed. Taking client bills Cashing up and completing necessary administration procedures Any other adhoc dutiesCompany Benefits:
Workplace Pension Scheme Free hair and colour servicesTraining:
Business Administrator Leve 3 Apprenticeship standard.
Training Outcome:
Upon successful completion of the apprenticeship, there will be an opportunity to secure full-time employment.
Employer Description:
Evolve Academy are leading and innovative training provider of hairdressing and barbering programs operating across Greater Manchester.
Working Hours :
Monday to Friday, from 9:00am to 5:00pm (30 minute break for lunch).
Skills:
Communication skills,IT skills,Organisation skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative