Level 3 Business Administration Apprentice - Railway Medical, Blyth

Processing online access requests, ensuring data is accurate, and conforms to GDPR guidelines Scanning documents and issuing to correct departments Registering new patients onto the EMIS system, following practice guidelines and GDPR requirements Removing data of patients who have moved/changed practice, following practice guidelines and GDPR requirements Taking telephone calls, answering general queries, explaining surgery procedures, making new and follow up appointments, receiving and processing requests for home visits and repeat prescriptions in a consistently friendly and professional manner. Promtly dealing with urgent queries Completing all administrative duties carefully and competently always maintaining a high standard of work despite the pressures of a busy general practice Always ensuring confidentiality and adhering to GDPR

Training:
Level 3 Business Administrator Apprenticeship Standard qualification On site or weekly classroom delivery  6 hours per week off the job

Training Outcome:
Possible full-time position after apprenticeship

Employer Description:
Based in Blyth, Railway Medical Group are proud to work as a team to provide the best primary care to the people of Blyth. They aim to care and respect patients throughout their lives, whether they are acutely unwell, to help them prevent disease or to manage their long term conditions, whilst also supporting and respecting patients and colleagues.

Working Hours :
Monday - Friday, times may vary between 8.00am - 6.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience