Apprentice POD Administration Clerk

Collect, check and organise Proof of Delivery paperwork.

Ensure PODs are accurate, complete and match relevant delivery information.

Scan, upload and electronically file POD documents.

Update internal systems with POD information.

Follow up missing, incomplete or unclear PODs with drivers or office staff.

Maintain accurate paper and electronic filing systems.

Assist with matching delivery paperwork to customer or job records.

Support the transport office with general administration tasks.

Customer and Internal Communication

Answer basic queries from colleagues, drivers and customers under supervision.

Communicate politely and professionally by phone, email and in person.

Pass customer queries or issues to the appropriate member of staff.

Assist with preparing information for customer invoicing or delivery queries.

General Office Support

Help maintain accurate records and documents.

Photocopy, scan, print and file documents as required.

Support the administration team with daily office duties.

Assist with data entry and checking information for accuracy.

Help ensure paperwork is processed in a timely manner.

Follow company procedures for confidentiality and data protection.

Training Outcome:

Opportunity to progress into a full time position

Employer Description:

With over 40 years’ experience in the industry, Ramage can provide a complete solution for the daily management of your palletised freight. We have gained an invaluable understanding that the core values of our business are our Customers. At Ramage we appreciate that not all businesses are the same. Our commitment in gaining a personal understanding of our customer’s requirements and people, is at the forefront of what we do and ethos. We take great pride in the responsibility & trust placed in us and handle goods with the greatest of respect, care and integrity. Our team in every aspect of our company, continuously endeavour to provide an unrivalled level of Service and Customer Care. You can Rely On Ramage!

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative