Business Administration Reception Apprentice

Meeting and greeting patients Answering telephones promptly and directing calls where necessary To run the appointment system effectively Removal and filing of patient medical records Admin tasks such as registration of patients, change of address etc. Processing prescriptions Taking requests for home visits and medical advice Dealing with patient queries Opening and closing of the surgery Setting/restoring telephone system Sorting incoming post and taking post to the Post Office Ensuring patient waiting areas are tidy and ventilated Keeping notices and signs tidy and up to date Ensuring all essential tasks are complete and handing over non-urgent tasks properly before leaving Helping to cover colleagues' absences where necessary Any other duties deemed relevant to this post

Training:
Full on-the-job and off-the-job training will be delivered and supported by our Training Provider- Davidson Training UK Ltd All training will be carried out within the workplace during working hours Full training will be given leading to a recognised Level 3 Business Administrator Apprenticeship Standard

Training Outcome:
Full-time position being offered to the right candidate

Employer Description:
GP Surgery. 'To provide excellent primary healthcare for our patients in an efficient NHS organisation working as a team committed to personal development and job satisfaction.' We are a very busy practice and we provide health care to over 10,400 patients in the Lewisham borough, mainly SE14.

Working Hours :
Monday- Friday. Shift hours to be confirmed via rota.

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Initiative,Working well under pressure,Polite,Multi task,Willing to learn,Flexible and proactive,Resourceful,Energetic,Confident,Discreet