Hospitality Supervisor Apprenticeship

Support the day to day management of the venue.
Lead shifts & ensure smooth service from opening to close.
Deliver exceptional customer service & resolve guests queries promptly & professionally.
Motivate, coach & support the team to maintain our high standards
Manage staffing levels and rota planning.
Ensure food safety, health & safety & hygiene standards, presentation & cleanliness of the venue are maintained at all times.
Monitor stock levels, place orders and minimise wastage.
Assist/lead with opening and closing procedures.
Support with sales, labour & profitably targets.
Support the planning & delivery of events, music nights and private events.
Maintain a high social media/advertising presence.                                Assist with menu planning and bringing a creative side to our menu.

Training:

All training will take place in the workplace, with no time at college.

Training Outcome:

Opportunities for training & development and the chance to help shape the future of Vino & Vibes - we have huge expansion plans!

Employer Description:

At Vino & Vibes we’re more than just a wine bar & cheese bistro. We’re a welcoming space where great wine, quality
cheeseboards, speciality coffee, and genuine hospitality come together. Our mission is to create an experience that keep
guests coming back, whether they are joining us for a relaxed coffee, cheeseboard & wine or one of our many events.

Working Hours :
25 - 40 hours across the following times and days: Wednesday to Friday - 5pm to 11pm Saturday - 2pm to 12am Sunday - 2pm to 11pm Hours may increase in the near future

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience