Apprentice Business Administrator

Answering telephone calls and directing enquiries to the appropriate team member. Greeting visitors and customers. Responding to emails and customer enquiries. Assisting with booking appointments and scheduling works. Updating customer records and company databases. Preparing quotations, documents and correspondence. Supporting the renewables, electrical and heating teams with administration tasks. Maintaining filing systems and digital records. Assisting with social media and marketing activities where required. Ordering office supplies and managing stock levels. Supporting invoicing and general business administration. Helping to ensure excellent customer service at all times.

Training:
In this role, you will be required to undertake the Level 3 Business Administrator Apprenticeship. The majority of the training will be delivered in the workplace through assessment visits. Learners will also be required to attend a workshop at City College Plymouth once a month. On completion of the programme, you will complete an End Point Assessment. The delivery of training will take 18 months, with an additional 3 months added to complete the end-point assessment.

Training Outcome:

Opportunities for progression within the company.

Employer Description:

Eljay Energy is a family-run electrical, heating, plumbing and renewable energy company serving customers across Devon and Cornwall. With over 35 years of experience, we help homeowners and businesses with electrical installations, solar PV, battery storage, EV charging, air source heat pumps, maintenance and energysaving solutions.

Working Hours :
Monday to Friday, shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Team working,Positive Attitude,Willingness to Learn,Friendly & Professional Manner,Reliable and Punctual