Apprentice Office Administrator

Core duties and responsibilities:

Taking and managing incoming telephone and email traffic to the business, distributing or dealing with queries and enquiries within the scope of the role. Sales order processing. General office administration duties as required. Maintain regular updates of Industry Best Practise and Quality Management techniques.

Other duties could include:

Contacting customers advising of delivery dates on orders Contact with customer to ensure accuracy of customer records for marketing purposes Be available to help with any customer enquiry, to an agreed timescale Handling sales enquiries, within the defined scope of the role Responding and processing sales information request from dealers and the Sales Administration Team

Training:

You will attend York College on a day release basis (Mondays during college term time) and will receive the remainder of your training at the workplace.

Training Outcome:

The candidate will experience all aspects of the business with the opportunity to develop more senior responsibility as their skills progress and once the apprenticeship is complete.

Employer Description:

Eborcraft Limited is a fourth generation family business with routes back to the original business established in 1895. We have  a 21 strong team across the manufacturing and small administration function. We specialise in the manufactue of office and bespoke contract furniture from our 28,000sqft manufacturing facility and head office on the outskirts of the historic City of York.

Working Hours :
Monday - Thursday, 8.00am to 5.00pm, with 40 minute lunch break. Friday, 8.00am to 1.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working