Business Administrator Apprenticeship

Respond to enquiries from parents, students and prospective customers via telephone, email and social media in a professional and timely manner Maintain accurate learner records and databases, ensuring information is up to date and processed in line with company procedures Support the administration of student bookings, timetables, attendance records and tutor schedules Assist with data entry, document preparation, filing and general office administration Create and schedule engaging social media content to help promote Tilly's Tutoring and increase brand awareness Support marketing activities, including updating promotional materials, sharing success stories and advertising tuition services Liaise with tutors to provide administrative support and ensure the smooth running of tuition sessions Assist in preparing reports, spreadsheets and other business documents as required Maintain confidentiality and handle sensitive information appropriately Support the management team with day-to-day business operations and special projects Develop strong customer service skills by building positive relationships with students, parents and colleagues Attend apprenticeship training sessions and complete all required coursework, assignments and off-the-job training activities Work towards achieving the Level 3 Business Administrator Apprenticeship Standard whilst applying new knowledge and skills within the workplace Undertake any other reasonable duties appropriate to the role and level of the apprenticeship

Training:
Level 3 Business Administrator A bespoke programme of technical and vocational training Functional skills in maths and English*if applicable

The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course.

This Apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the Apprenticeship. 

Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence Transferable skills that are invaluable in the wider world of work

Employer Description:

Founded in 2024, Tilly's Tutoring is a dedicated Lincolnshire-based tuition provider offering personalised educational support from Early Years through to A-Level. We specialise in helping students achieve their full potential through tailored learning programmes in subjects including Maths, English and Science.

Our experienced and passionate team is committed to creating a supportive, engaging and positive learning environment where students can grow in confidence and succeed academically. As a growing business, we are proud to support learners and families across Lincolnshire whilst making a real difference in our local community.

Working Hours :
Shift pattern tbc– Operating hours Monday- Friday 8am- 8pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience