Medical Secretary Apprentice

Create patient referrals from dictations and other sources  Liaise with hospitals and other secondary care providers where necessary  Take minutes for business meetings  Maintain patient records and update information as necessary  Handle phone calls, emails, and other forms of communication  Assist with billing and insurance claims processing  Coordinate referrals to other healthcare providers  Logging of complaints 
 

Training:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice. The apprentice will spend 20% of their working hours in off the job
activities and training. On the job and off the job training will be delivered in the
workplace.

Training Outcome:

Opportunity for ongoing permanent employment and potential career progression at Littlewick Medical Centre.

Employer Description:

Littlewick Medical Centre is GP practice with over 70 members of
staff. They are situated on Nottingham Road in Ilkeston. They have
been rated as ‘outstanding’ by the Care Quality Commission (CQC)

Working Hours :
Hours to be worked during the medical centres opening times Monday – Friday, typically 9am – 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Interpersonal skills,Prioritising tasks