Level 3 Business Administration Apprentice

This is a fantastic opportunity for someone looking to build a genuine career in business administration within a trade and engineering environment.

General Administration & Office Support

Manage incoming calls, emails, and post, ensuring prompt and professional responses Maintain accurate filing systems (both digital and physical) including job records, certificates, and compliance documents Support scheduling and diary management for engineers and site visits Order and manage office and site supplies as required

Health, Safety & Compliance Documentation

Assist in the preparation and maintenance of risk assessments, method statements, and site-specific documentation Help maintain records in line with relevant legislation including the Electricity at Work Regulations 1989 and CDM 2015 Support the management of training records, certifications, and RAMS filing Assist with H&S inductions and safe systems of work documentation

Finance & Invoicing

Raise and process sales invoices and purchase orders Assist with chasing outstanding payments and maintaining accurate financial records Support the preparation of quotes and job costings under supervision Liaise with the company accountant as required

Customer & Client Liaison

Act as a first point of contact for clients, maintaining a professional and helpful manner at all times Coordinate job bookings and update clients on scheduling and progress Handle client queries and escalate where necessary Help maintain and develop positive relationships with existing customers and new enquiries

What We're Looking For

Essential

Good standard of English and maths (GCSE Grade 4/C or above, or equivalent) Strong communication skills, both written and verbal Organised, with good attention to detail Confident using Microsoft Office (Word, Excel, Outlook) Reliable, punctual, and professional in approach Willingness to learn and take on responsibility

Desirable

Previous experience in an office or customer-facing environment Interest in the construction, electrical, or engineering sector Familiarity with basic bookkeeping or invoicing Full UK driving licence / working towards this

Training:

Day-release training will take place at Burnley College.

Training Outcome:

Potential progression into full-time employment on successful completion of the apprenticeship. 

Employer Description:

Gizzi Electrical & Engineering Ltd is an established electrical contracting company based in Whalley, Lancashire, delivering high-quality electrical installation and engineering services across domestic, commercial, and industrial sectors. We pride ourselves on professionalism, safety, and doing the job right first time.

Working Hours :
Monday to Thursday 9am-5pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Microsoft Office packages,Reliable,Punctual,Professional in approach,Willingness to learn,Interest in sector,Familiarity with bookkeeping