Apprenticeship Onboarding Assistant

Working closely with apprentices, employers, and colleagues, you will help ensure learner records are accurate and meet programme requirements while providing a positive experience throughout the learner journey. This is an excellent opportunity to gain hands-on experience in apprenticeship recruitment, onboarding, compliance, data management, and customer service, with full training and support provided to help you develop your skills and knowledge within the apprenticeship sector.

Support the recruitment, onboarding, enrolment, and administration of apprentices, ensuring learner records are accurate and complete. Assist with processing apprenticeship applications, communicating with applicants, employers, and colleagues throughout the recruitment and onboarding process. Learn about apprenticeship funding requirements, compliance standards, and college procedures, applying this knowledge to daily administrative activities. Support the maintenance of learner records and documentation on systems such as OneFile and the Apprenticeship Service Account. Assist with the collection, organisation, and storage of apprenticeship documentation to ensure records are accurate, up to date, and readily available when required. Support colleagues with routine data checks and help identify and report any data discrepancies or missing information. Assist employers and apprentices with onboarding documentation and provide guidance on completing required paperwork and processes. Help arrange interviews, assessments, enrolments, and induction activities for prospective and new apprentices. Support the Apprenticeship, MIS, and Curriculum teams with administrative tasks relating to learner recruitment, onboarding, progress tracking, and achievement. Assist in preparing reports and management information by gathering and maintaining accurate learner and programme data. Contribute to compliance and quality assurance activities by supporting documentation reviews and data checking exercises. Develop effective working relationships with apprentices, employers, and colleagues, providing a professional and responsive customer service experience. Attend training sessions, meetings, webinars, and development activities to increase knowledge of apprenticeship programmes and sector requirements. Support continuous improvement by suggesting ideas to improve administrative processes, learner communications, and onboarding activities. Maintain confidentiality and handle learner and employer information in accordance with college policies and data protection requirements. Work collaboratively with colleagues across the college to support the successful delivery of apprenticeship programmes Undertake any other duties appropriate to the level of the apprenticeship role and training programme.

Training:

The successful apprentice will attend an online lesson once every other week. In addition, they will be allocated an assessor who will visit them in the workplace once every 6-8 weeks.

Training Outcome:

While there is no guaranteed position at the end of the apprenticeship, opportunities may become available within the college. Apprentices are encouraged to apply for any suitable vacancies upon successful completion of their apprenticeship.

Employer Description:

Halesowen College is a further education college in Halesowen offering a wide range of academic, vocational, apprenticeship and higher education courses for learners aged 16 and over. With modern campuses, strong employer links and a focus on inclusive, high-quality teaching, the college supports students in progressing to university, apprenticeships or employment.

Working Hours :
Monday to Friday, 8:30am - 4:30pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills