Insurance Accounts Administrator Apprentice
As an apprentice, you’ll have the opportunity to develop your knowledge and skills across a number of key business areas, spending time across Agency & Business Development (supporting customer accounts and helping grow our products), Insurer Partner & Trading (working with external insurers and building relationships), Underwriting & Product Facilities (learning how we assess risk and pricing), and Central Support Functions (experience our key central services like Finance, Compliance and IT underpin effective business delivery).
In your first few months, you’ll focus on learning the ropes – getting to know NFU Mutual
processes, meeting your team and understanding the type of work you’ll be involved in including supporting with admin tasks, uploading policies, updating spreadsheets, allocating emails, and getting comfortable with our systems. These tasks are a key part of our day-to-day and give you a solid grounding.
Training:
Insurance Practitioner Level 3 Apprenticeship.
Training Outcome:
You’ll be joining on a fixed-term contract for the duration of the apprenticeship, but providing you complete the programme and meet expectations, you’ll have a clear path to a permanent role and long-term career opportunities.
Employer Description:
We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.
Our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for ten consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.
Additionally, we were named in the LinkedIn Top 15 Companies 2025 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.
Working Hours :
Monday - Friday, 9.00am - 5.00pm.
Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Customer Focus,Resilience and Initiative