Customer Service Apprentice

To support the general manager in the day to day running of the club Be responsible for own training and development ie first aid To assist with marketing ideas and initiatives Support and work alongside the club professionals Assist with maintaining stock levels within the pro shop and catering facilities and ensure stock is maintained.  Assist with stock-take quarterly on shop sales stock.  Annual stock-take required (31st October) for accounting of all stock Liaise with suppliers Work to encourage new members both to the Golf Club and Academy Update manager with changes required with EPOS Now and liaise with EPOS Now with any issues Ensure Trackman updates are on the system and liaise with Trackman with any issues, marketing new courses Input into communications with members through personal contact, weekly members club systems emails and quarterly newsletters to all club users Maintain course etiquette and rules. To be aware of fire drills and health and safety

Training Outcome:
Potential full-time employment.

Employer Description:
Mattishall Golf club is located between Dereham and Norwich and is a club which provides lots of golfing options for players of all abilities and ages. Mattishall Golf Club provides a modern clubhouse which overlooks a 9-hole course that challenges experienced players, but is also a great course for those new to the game. Our driving range has six covered bays for you to learn, practice and play on.

Working Hours :
Monday - Sunday, shift rota to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Patience