Level 3 Restaurant and Bar Manager Apprenticeship at Donnington Manor Hotel

Key Responsibilities

Oversee the day-to-day operation of the restaurant and bar Manage budgets, stock control, and supplier relationships Ensure compliance with licensing, food safety, health and safety, and hygiene regulations Maintain high standards of customer service and promptly resolve guest queries or complaints Work closely with the kitchen team to ensure efficient and seamless service delivery

Person Specification Essential:

Well-presented with a professional manner suited to a country house/manor hotel environment Passion for food, drink, and delivering exceptional hospitality Strong leadership, communication, and organisational skills Ability to remain calm and efficient in a fast-paced environment

GCSE English (Grade A*-C/9-4 or Level 2 equivalent) Essential
GCSE Maths (Grade A*-C/9-4 or Level 2 equivalent) Essential

Desired qualifications

Proven experience working in a Restaurant/Bar ideally in a hotel Personal Licence Holder Level 3 Food Hygiene Certificate Wine or beverage service qualification (e.g. WSET) Experience using EPOS and restaurant reservation systems Demonstrated experience managing food and beverage operations, including restaurant, bar, and event service Relevant qualification in Hospitality Management, Business Management Strong knowledge of food and beverage service standards Excellent customer service skills

Training:

As an apprentice, you will receive support through both workplace learning and formal apprenticeship training. This will typically include:

Study towards the Level 3 Hospitality Supervisor Apprenticeship Standard Practical workplace training from experienced team members Regular mentoring and progress reviews

Training Outcome:

Successful completion of the apprenticeship could lead to permanent opportunities within the business.

Employer Description:

Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.

 

Working Hours :
Monday, Tuesday, Friday, Saturday and Sunday. Shifts to be confirmed. Hours are between 12.00pm and 11.00pm (30 minute lunch break).

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Passion for food