Information Communications Technician Apprentice

General duties including: 

Assist with the setup, deployment, and maintenance of IT equipment throughout the school Diagnose and repair faults on Chromebooks, laptops, desktops, printers, and other peripheral devices equipment Perform routine maintenance and health checks on school IT Replace faulty hardware components where appropriate Maintain accurate records of repairs, warranties, and equipment inventories Prepare and configure new devices for staff and student use Apply the appropriate security policies to ICT tasks in line with organisational requirements Provide first-line technical support to staff and students Respond to IT support requests and troubleshoot hardware and software issues Assist users with basic software applications and educational technologies Escalate complex issues to the IT and Network Manager when required Assist with routine network administration tasks under supervision Support the maintenance of wireless and wired network infrastructure Help monitor the performance and security of IT systems Assist with user account administration and device management systems Maintain and update IT asset registers Assist with stock control and ordering of IT consumables and equipment Help manage the lifecycle of school devices, including deployment, repairs, and disposal Support the IT and Network Manager with day-to-day operational tasks Assist with classroom technology installations and relocations Ensure compliance with school policies, safeguarding requirements, and data protection regulations Participate in apprenticeship training and complete all coursework and assessments required for the qualification Undertake other duties appropriate to the level of the role as reasonably requested

Training:

Information Communications Technician Level 3.

Training will be at Doncaster College where you will access a wide range of facilities on offer.    

Block release/day release.  

Training Outcome:

Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.

Employer Description:

Success at The Axholme Academy is achieved through the energy and commitment of students and staff working closely together and also through strong relationships with parents and carers. We match the curriculum that is studied closely with the talents, abilities and ambitions of our students so that individual excellence will be achieved. 

Working Hours :
Monday to Friday. 8am - 3pm with 30-minute Lunch break, Term time only.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience