Admin & Operational Support Apprenticeship – (Days) – Level 3 Business Administrator

As an Admin & Operational Support Apprentice, you’ll learn how to provide the essential coordination and administrative support that helps a large operation run efficiently You’ll develop the confidence to manage information, support operational teams, communicate clearly and keep important records accurate and up to date Provide high-quality administrative support to operational teams. Manage reports, logs, records and documentation accurately and on time Use business and operational systems to input data, track progress and support decision-making Communicate with teams across Operations, Transport and Engineering Support staff planning, shift coordination, absence tracking and general workforce administration Support quality tracking and help maintain clear, useful information for the operation Assist with operational queries, problem solving and customer-focused service Build strong organisation and prioritisation skills in a busy logistics environment

Training:
As part of the apprenticeship, you’ll study with Babington towards a Level 3 Business Administrator Apprenticeship The programme is designed to help learners develop in-depth knowledge of the industry and business environment they work in, while building skills that are transferable across business sectors You’ll develop skills in areas such as effective communication, stakeholder support, business processes, IT tools, data analysis, resource management, project work and continuous improvement The programme includes on-programme learning and end-point assessment. Assessment includes a multiple-choice online assessment, a portfolio-based interview and a project presentation You’ll be supported through blended learning, skills coaching, progress reviews, workplace activities and apprenticeship development time No regular travel is required for study

Training Outcome:
This fixed-term apprenticeship is designed to give you a strong foundation in business administration and operational support On successful completion, you’ll be well placed to apply for full-time admin roles on site, which currently start from £26,416

Employer Description:

At Royal Mail we value our people and we want our people to be proud to work for our businesses. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs. Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate. For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Working Hours :
Days, Monday to Friday, generally between 07:30 and 14:40.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness