Dental Receptionist

A new opportunity has become available for a Dental Receptionist to join an established, mixed practice located in Potters Bar, Hertfordshire.

Start date – As soon as possible.

This role is to work full time, 40 hours per week.

The practice is open Monday – Saturday.

Main Job Tasks, Duties and Responsibilities

greet patientsregister new patients according to established practice protocolsassist patients to complete all necessary forms and documentationverify and update patient informationinform patients of dental practice procedures and policymove patients through appointments as scheduledenter all relevant patient information into data systemmaintain and manage patient records in compliance with privacy and security regulationsanswer and manage incoming callsrespond and comply to requests for informationschedule patient appointmentsconfirm upcoming appointments and recalls according to practice protocolcheck daily appointment schedulearrange patient charts for next day appointmentsfill in cancellations and no-showsorganise referrals to other specialistsdispatch lab work appropriatelycollect and receipt payments from patients at time of treatmentinform patients of financial treatment plan optionsarrange payment schedule with patientsprepare and mail billing statementsprepare claim forms for dental insurancearrange supporting documents for insurance claimssort and distribute incoming and outgoing postmonitor and maintain inventory of dental office suppliesupdate patient education materialsmaintain a professional reception areasafeguard patient privacy and confidentiality

Education and Experience required:

Previous Dental ExperienceExperience using Software of ExcellenceKnowledge of dental terminology, procedures, and diagnosisKnowledge of general administrate and clerical procedures

About the practice:

A multi-award winning family of modern dental practices located across the UK. Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment. Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.

Pay: £12.00-£13.00 per hour

Cuffley station is approx. 5 minute walk from the practice.