Service Engineer Apprentice

Mace Industries now produces a range of high-quality machinery with the aim of providing innovative solutions in design and manufacturing. Through a continued commitment to quality and customer service, the company has earned a reputation as a leading manufacturer of portable conveyors for every aspect of material movement throughout the building and warehouse industries.

You will report to and work alongside the Service & Technical Manager.

This role is responsible for, but not limited to, the following tasks. Occasionally, you may be required to carry out further reasonable tasks not mentioned below:

Inspect, Service and Repair all machines to the highest standard. Take responsibility for the inbound & dispatch loading of service machines. Operate various hand tools. Always operate in a safe manner, which conforms with health and safety practices and report any unsafe practices to your line manager immediately. Meet agreed goals and objectives in a timely manner. Arrive to work and other work-related functions on time as scheduled with a flexible, can-do attitude to accommodate unscheduled customer demand. Interact with the customers in a confident, respectful and professional manner and interact with other team members and other departments in a professional manner. Keep in-house works areas clean and tidy and free from any hazards. Report any system failures to your line manager immediately. Complete and return worksheets to the Service Manager as soon as is possible. Maintain stock control of consumable goods. Perform other duties as assigned.

Training:
Level 2 Engineering Operative - Mechanical Manufacturing Pathway. Functional Skills in English or maths if required.

Training Outcome:

Become a technical engineer covering our full range of products on completion of your apprenticeship.

Employer Description:
Mace Industries are a material handling machine manufacture, we product portable conveyors to the building industry and industrial warehousing. Along side this Mace create bespoke fabricated products for customers.

Working Hours :
Mon-Thurs: 07:00-16:30 - Fri: 07:00-12:00.

Skills:
communication skills,good timekeeping,team player,Customer care skills