Business Administrator Apprentice

Deliver high levels of customer service when interacting with participants and colleagues Provide a professional and welcoming front-of-house experience Manage reception duties, greeting all visitors and supporting enquiries Capture and maintain accurate data across systems and databases Adhere to company guidelines, policies and procedures Act as a key point of contact for incoming phone calls and emails Support general administration including ordering supplies, managing records, and handling petty cash Assist with resolving queries and supporting wider team processes such as health and safety and office management Provide administrative support across training and apprenticeship activities where required

Training Outcome:
Business Administrator Administration Manager HR Manager Project Manager

Employer Description:

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative


  • Location:
  • Type: Permanent
  • Recruiter: SERCO LIMITED
  • Posted: 01-Jul-2026
  • Posted on: findapprenticeship.service.gov.uk