Business Administrator Apprentice
Deliver high levels of customer service when interacting with participants and colleagues
Provide a professional and welcoming front-of-house experience
Manage reception duties, greeting all visitors and supporting enquiries
Capture and maintain accurate data across systems and databases
Adhere to company guidelines, policies and procedures
Act as a key point of contact for incoming phone calls and emails
Support general administration including ordering supplies, managing records, and handling petty cash
Assist with resolving queries and supporting wider team processes such as health and safety and office management
Provide administrative support across training and apprenticeship activities where required
Training Outcome:
Business Administrator
Administration Manager
HR Manager
Project Manager
Employer Description:
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Working Hours :
Monday to Friday, 9.00am to 5.00pm.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative