Business Administration Apprentice

The role will consist of a multitude of administrative tasksincluding (but not limited to) the following (full training will be given):

Processing sales orders via email, e-commerce platforms (website, eBay and Amazon) and verbally. Answering and managing icoming telephone calls, emials, direct enquiries with professionalism, providing excellent customer service. Compiling customer quotations. Organising the dispatch of machinery, good and spare parts, dealing with several different logistics companies ensuring the best service is used for effective delivery. Co-ordinating international imports and exports. Produce invoices and proformas, process purchase invoicesand manage stock levels using Sage. Listing and updating products on our website (using WordPress), eBay and Amazon store. Preparing and maintaining documents using Microsoft applications, Google Workspace and graphics editor applications, including managing digital filing systems. Arrange travel and accomodation. Meeting and greeting customers, suppliers etc in an appropriate manner. Providing administrative support to Managing Directors and Managers as required. Ensuring accurate data collection, entry and reporting. Photocopying/scanning.

Training:
Business Administrator Level 3 Apprenticeship Standard.

Training Outcome:
There will be ongoing opportunities for career development and progression for the right candidate upon completion of the apprenticeship.

Employer Description:
Manufacturers & suppliers of sheet metal working machinery and hand tools. Specialists in Rollforming (Lockforming) machines for ducting/ductwork HVAC applications and offering new and used/reconditioned machinery.

Working Hours :
Monday - Friday, shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative