Head of Operations - Oxfordshire - £80,000 OTE + Accommodation Package

Head of Operations – Oxfordshire - £80,000 OTE + Accommodation Package

Are you an experienced multi-site hospitality leader looking for your next challenge?

We're working with a growing independent hospitality business that's built an outstanding reputation for quality, community and great guest experiences. With ambitious growth plans ahead, they're looking for a commercially driven Head of Operations to lead their estate and play a key role in the next phase of the business.

This is a hands-on leadership role where you'll have full responsibility for operational performance, coaching General Managers, driving profitability and ensuring every venue consistently delivers exceptional hospitality.

What you'll be doing:

Leading and developing a team of General Managers across a multi-site estateDriving sales, EBITDA, labour and GP performanceImproving standards, consistency and operational excellence across all sitesSupporting underperforming venues and implementing action plansBuilding a strong leadership pipeline and creating a culture of accountability and developmentWorking closely with the senior leadership team to support future growth

We're looking for someone who has:

Proven experience as a Head of Operations, Senior Operations Manager or Area Manager within hospitalityManaged a multi-site portfolio of around 5–15 venuesStrong commercial acumen with full P&L responsibilityA track record of improving operational performance and developing high-performing teamsA visible, hands-on leadership style with a passion for coaching peopleExcellent organisational skills and a data-led approach to decision making

This is not a stepping-stone role. We're looking for an experienced operator who can hit the ground running, bring fresh ideas and make an immediate impact.

If you're passionate about hospitality, people and building successful businesses, we'd love to hear from you.