Business Administrator Apprentice
To make medical appointments using on line diary system
To deal with incoming and outgoing post
To deal with customers face-to-face, signposting them to the correct rooms, dealing with enquiries and problems
Scanning hospital letters and records
Processing prescriptions
Dealing with incoming phone calls
Making out-going phone calls
Sending and receiving emails
Communicating with the local pharmacy
Filing and photocopying of confidential documents
You will be given a project to plan and run as part of your apprenticeship
Training:
Your apprenticeship training will be split between our two sites, spending the first 6months at Evenwood. From January 2027 your training will be based between Bishop and Evenwood.
You will have monthly tutor visits and time allocated during your working week for course work.
Training Outcome:
On the success of completion, employment for the right person.
Employer Description:
Medical practice based in Evenwood, Bishop Auckland.
Working Hours :
Monday to Friday - Start times can be flexible due to transport so will be able to accomodate starting between 8am and 9am. 30 minutes for lunch.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience