Apprentice Parking Assistant

Manage accurate records To have a good understanding of the MS 365 suite Record keeping, to provide updates to the parking management team and contractors relating to vehicle removals and abandoned vehicles whilst adhering to GDPR Handle financial activities, such as raising/processing orders and invoices and recharges, taking payments, and setting up payment plans to ensure fair and timely payment to the council Handling e-mails productively Resolving queries accurately To work pro-actively as part of a multi-skilled team

Training Outcome:

Although we can’t guarantee you a permanent job at the end of your apprenticeship, many apprentices remain with SCC following the completion of their apprenticeship. If there is not a permanent opportunity, we will support you to apply for other roles within the council, and help make sure you are ready for a wider job search with support from our Employment Support team.

Employer Description:

Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.

Working Hours :
This is a fixed-term, part time contract hours to be discussed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience