Office Administration Apprentice

General Office Administration

Carry out day-to-day office duties including scanning, filing, and document organisation Maintain accurate and well-structured digital and physical filing systems Support general administrative activities to ensure efficient office operations

CRM & Sales Support

Raise and issue customer quotations using the CRM system Update and maintain accurate customer and sales data within the CRM Assist the Sales team with administrative tasks, follow-ups, and data entry

Website & Product Management

Update product listings and content on the company website Ensure product descriptions, pricing, and specifications are accurate and up to date

Customer & Internal Communication

Liaise with the Sales team to support ongoing customer activity Assist with responding to basic customer enquiries via email or phone Communicate effectively with internal departments to support sales processes

Document Management

Scan, file, and store documentation in line with company procedures Ensure all documents are accurate, organised, and easily accessible

Administrative Support

Provide general administrative back-up to the sales and office teams Support workflow processes to ensure tasks are completed efficiently

Learning & Development

Participate in apprenticeship training and development activities Develop knowledge of sales processes, CRM systems, and business operations Adhere to company procedures and continuously improve skills and performance

Training Outcome:

Full-time role for the right candidate

Employer Description:

Labfax, based in Telford—the birthplace of manufacturing with a rich industrial heritage that includes the iconic Iron Bridge—is the official UK distributor for Cab Gmbh, supplying Cab label printers and Cab label print-and-apply systems to various industries. Whether you need a basic desktop printing solution or a fully automated label print-and-apply system, Labfax has the perfect option to meet your requirements. The Cab label printer range includes the entry-level EOS printer, the Cab SQUIX label printer for industrial use, and advanced systems such as the Cab XC range of two-colour GHS label printers.

Working Hours :
9:00am – 5:00pm Monday to Thursday, and 9:00am – 4:00pm on Friday, with a 1-hour lunch break each day.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills