Business Administration Apprentice (Level 3)

Key Responsibilities:

Answering telephone calls and emails Assisting customers and clients with enquiries Updating company databases and records Preparing documents and reports Supporting job scheduling and administration Filing and maintaining accurate records General office administration duties

Training:

You will study towards a Level 3 Business Administration Apprenticeship through City Skills.

The apprenticeship is delivered remotely and includes one dedicated learning day each week, separate from your day-to-day role within the business. This time will be used for:

Online classroom sessions Coursework and assignments Personal development activities Further training and skills development

The remainder of your working week will be spent gaining practical experience within the business and applying your learning in a real workplace environment.

Training Outcome:

Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent Business Administrator role within SFE Services Ltd. As the business continues to grow, further career progression opportunities may be available in areas such as operations, customer service, project administration, office management and business support.

Employer Description:

SFE Services Ltd is a family-owned air conditioning and ventilation company providing installation, maintenance and repair services throughout the UK. We pride ourselves on delivering excellent customer service and creating opportunities for people to learn, develop and build successful careers

Working Hours :
Monday to Friday 8.30am to 4.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Excellent written skills