Recruitment and Business Administration Apprentice

Coordinate candidate communications and scheduling Track recruitment processes and maintain applicant records Support engagement with external organisations (e.g. job centres, job fairs, colleges, partners such as APOLLO) Maintain accurate and up-to-date records, including recruitment tracking, compliance documentation, induction attendance, and social media activity Ensure consistency, accuracy, and accessibility across administrative systems Support reporting requirements and data management activities Assist with onboarding processes and induction administration Maintain employee records in line with compliance requirements Support general HR administrative activities Maintain and update documentation to ensure regulatory compliance Support audit preparation and record accuracy Ensure all administrative processes meet required standards Maintain training and learning records Support the administration of induction and ongoing training programmes Assist in tracking and reporting social media engagement Contribute ideas for marketing and engagement activities Support the review and improvement of administrative processes Assist in streamlining recruitment and onboarding workflows Contribute to improving the accuracy and efficiency of systems and processes Strong organisational and time management skills Effective communication skills (written and verbal) Attention to detail and accuracy Problem-solving and continuous improvement mindset

Training:

Training will take place one day per week at City College Norwich, Ipswich Road, Norwich, NR2 2LJ. 

Training Outcome:

Subject to satisfactory performance and passing the apprenticeship, a permanent role will be offered.

Employer Description:

Home Support Matters provides care and support that enables individuals to live their life the way they choose, supporting an individual’s physical, emotional, social, cultural, spiritual, financial, and environmental wellbeing. 

We support our customers across the whole of Norfolk and the Waveney Valley region of Suffolk. 

Our aim is to provide highly flexible, person-centred support that focuses on the needs and aspirations of the individual.

Our support enables people to maintain a level of independence that is right for them. We aim to support people to live fulfilling and active lives in the heart of their communities.  

Working Hours :
Monday to Friday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working