IT Apprentice

The IT Apprentice will support the day-to-day IT operations of the business working alongside our Operations team. This apprenticeship is ideal for someone passionate about technology, problem
solving and learning how IT supports modern automation systems.

Key Responsibilities:
 Provide first line IT support to office staff
 Assist with setup and maintenance of computers, laptops, printers and mobile devices
 Support installation and configuration of networking equipment including routers, switches
and Wi-Fi systems
 Maintain user accounts, passwords and IT documentation
 Help troubleshoot hardware, software and connectivity issues
 Support cloud-based systems such as Microsoft 365 and remote access tools
 Assist with cyber security best practices and system updates
 Learn and follow company procedures, health and safety, and data protection policies
 Provide excellent customer service when assisting colleagues

Training:

The apprentice will attend online lessons one day per week, to work towards their ICT Level 3 Apprenticeship Standard.

In addition, the apprentice will be allocated with an assessor who will visit them within the workplace, once every 6-8 weeks.

Training Outcome:
There is the potential of a permanent position for the right canidate

Employer Description:

EasyGates Ltd is a specialist gate automation and smart home automation company delivering
innovative security, access control, and intelligent home technology solutions. We pride ourselves
on delivering high quality customer service and cutting-edge technology solutions.

Working Hours :
Monday to Friday, 9am- 5pm

Skills:
Communication skills,IT skills,Organisation skills,Presentation skills,Administrative skills,Initiative