Customer Service & Sales Apprentice (Depot Operations)

This is an exciting opportunity to join CMT's depot at Sizewell C, supporting one of the UK's largest infrastructure projects.

Working closely with the Depot Manager and the Sales Representative supporting the Sizewell C project, you will gain experience across customer service, sales support and depot operations. The role offers exposure to a wide range of responsibilities and the opportunity to build valuable commercial and operational skills whilst being part of the wider CMT team.

Key responsibilities include:

Processing customer orders accurately and efficiently Preparing customer quotations Supporting sales activity and following up enquiries Serving customers collecting orders from the depot Answering telephone calls and responding to customer enquiries Assisting with customer issues and finding solutions Supporting depot administration and record keeping Building relationships with customers and site personnel Learning about products, stock management and depot operations Providing excellent customer service at all times

Training:
Business Administrator Standard English and maths (if required) Level 2

Training Outcome:

This apprenticeship is intended to lead to a long-term career with CMT. We are looking for someone who wants to grow with the business and become a valued member of the team. Following successful completion of the apprenticeship, there will be opportunities to continue developing a career within CMT. As the Sizewell C project continues to develop, there will be opportunities to take on greater responsibility and progress towards Assistant Depot Manager.

Employer Description:

CMT is one of the UK's leading independent suppliers of construction equipment, site supplies, PPE and workwear. We support customers across construction, infrastructure, industrial and maintenance sectors, providing high-quality products, expert advice and industry-leading service.

Based at CMT's Sizewell C depot in Suffolk, this apprenticeship offers a unique opportunity to support one of the UK's largest infrastructure projects. Working alongside the Depot Manager and Sales Representative, the successful candidate will gain hands-on experience in customer service, sales, quotations, order processing and depot operations, while benefiting from the support and career opportunities available within the wider CMT business.

This is an excellent opportunity to build a long-term career with an established and growing company that values customer service, teamwork and professional development.

Working Hours :
Monday to Friday, 7:45am – 5:15pm (excluding breaks). The apprentice will work a standard five-day week, with time allocated for apprenticeship training and development.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Positive attitude,Reliable and punctual,Professional manner,Friendly and approachable