Business Administration Apprentice

Support the Customer Care Manager and Commercial Director with daily administration tasks Liaise with large housebuilder clients professionally via phone and email Schedule appointments and book visits for electricians with homeowners Respond to customer enquiries in a professional and friendly manner Maintain accurate records, databases and company systems Compose emails and written communications to a high standard Assist with organising customer care processes and follow-up actions Update internal systems and ensure information is accurate and up to date Support general office administration duties as required Develop confidence working in a busy, professional office environment

Training:

The apprentice will complete the Level 3 Business Administrator Apprenticeship through Southampton College.

Training will take place primarily in the workplace at Quayside Electrical’s Southampton office, alongside pre-arranged masterclasses at Southampton College. The apprentice will receive ongoing support from a dedicated Professional Trainer, alongside practical on-the-job learning, portfolio work and regular reviews.

Training Outcome:

Successful completion of the apprenticeship could lead to a permanent position within the business, with opportunities to progress into more senior administrative or customer care roles. Quayside Electrical is committed to supporting career development for the right candidate.

Employer Description:

Quayside Electrical is a trusted and established electrical contractor based in Southampton, celebrating over 20 years in business. The company delivers high-quality electrical services across commercial, domestic and new-build projects and has built strong relationships with leading housebuilders including Barratt David Wilson, Bellway, Berkeley Homes and Redrow Homes.

Known for quality, professionalism and reliability, Quayside Electrical offers a supportive working environment where employees are encouraged to develop their skills and build long-term careers.

Working Hours :
Monday to Friday, 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative