Business Administrator Apprentice

Role Summary:

The Business Administrator Apprentice plays a key supporting role across administration, enrolment, learner support and client engagement activities. The role provides hands-on experience within a professional apprenticeship training environment, supporting learners, employers and internal teams. Alongside day-to-day responsibilities, the post holder will complete the Level 3 Business Administrator Apprenticeship, developing practical skills and knowledge to support progression into a permanent administrative role.

Apprenticeship & Development:

Completion of the Level 3 Business Administrator Apprenticeship Standard Dedicated off‑the‑job training time provided weekly Ongoing support from a qualified tutor and internal team Opportunity to gain real-world experience across multiple business functions.

Key Responsibilities - without limitation, this role may include the following duties: 

Administrative Coordination & Systems:

Use and update internal and external systems to ensure compliance Support back-office coordination activities, including learner administration, pipeline tracking, and webinar or meeting scheduling Assist with internal audits, quality assurance checks and general administrative processes Maintain accurate data across systems and contribute to reporting where required

Learner & Employer Support:

Provide a professional and supportive service to learners and employers throughout their apprenticeship journey Support the onboarding process, including documentation, eligibility checks and initial learner guidance (where required) Respond to enquiries and support requests from learners, employers and tutors via phone, email and video conferencing Maintain accurate learner and employer records in line with compliance requirements

Data, Reporting & Quality:

Support the creation of internal management reports and apprentice progress reports Ensure data accuracy and consistency across systems Contribute to maintaining audit‑ready documentation and records

Communication & Team Collaboration:

Communicate effectively with all internal teams Participate in team meetings and contribute to continuous improvement activity Support or contribute to meetings using Microsoft Teams or similar platforms

Client Engagement Administration (where required):

Support the Client Engagement team with administrative tasks, including lead tracking and onboarding activity Maintain accurate employer and opportunity data within internal systems Upload apprenticeship vacancies and respond to initial learner enquiries Support events or promotional activities where appropriate

Training Outcome:

Progression Opportunities:

Progression into permanent roles will be reviewed at approximately the 12‑month stage, subject to performance and business needs. Potential progression routes include:

 

Delivery Support Administrator Enrolment & Onboarding Administrator Client Engagement Administrator

Where a permanent role is not available, Ginger Nut Training will provide support with job searching and applications, interview preparation & career guidance and progression support.

Employer Description:

Ginger Nut Training is an independent training provider of apprenticeships and trains people at businesses across the country at companies like The Department for Education, The National Theatre, Amex, Amazon, Colchester Hospital, Essex County Council and more.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative