Corporate Services Administrator Apprentice

Act as the first point of contact for clients, providing a professional and responsive service at all times Provide administrative support to the Project Coordinator and wider operations team Process new customer orders accurately and efficiently Schedule and coordinate appointments for surveyors and installers for surveys, installations, and remediation works Generate, prepare, and distribute reports to clients and stakeholders as required Answer incoming telephone calls and respond to enquiries in a timely manner Liaise effectively with staff, clients, residents, and external stakeholders to ensure smooth project delivery Accurately input and maintain data across company systems and databases Manage documentation and records in line with company procedures Undertake general office administration duties and provide support to the team as required

Training:

The Level 3 Apprenticeship in Business Administration includes:

Level 3 Apprenticeship in Business Administration Level 2 Functional Skills in mathematics (if applicable) Level 2 Functional Skills in English (if applicable)

You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the Apprenticeship.

Training Outcome:
This Apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education

Employer Description:

At the heart of the company is a team of dedicated fire safety experts committed to protecting people and properties. With a wealth of experience in passive fire protection, they combine technical expertise with a people-first approach to deliver trusted, compliant, and high-quality solutions.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative