Business Administration Apprentice

The apprentice will be introduced to the airfreight side of the airline business. They will be trained to act on behalf of airlines to provide Customer Service and Commercial interactions with the airline ‘s customers– in this case Freight Forwarders.

The initial primary function will be to learn how to make bookings and reservations for freight shipments to be carried by Omni’s client airlines. Additional skills to be learnt as the apprentice progresses will be marketing, sales operations and accounting skills.

At the end of the apprenticeship, the apprentice will be a valuable member of the Omni team and will have learned a wide range of valuable skills which will give them a good basis for a career in the airline industry.

Training Outcome:

There is a career path both with Omni and in the wider airline industry once these skills have been mastered. Career path will depend on the aptitude and interests of the apprentices as they develop and learn new skills.

Employer Description:

Omni is a privately owned, independent GSSA which specialises in the UK Cargo market and does not belong to a larger group.

Omni provides full GSSA service covering cargo sales, marketing, reservations, accounting and operational supervision.

Omni carries out detailed regional analysis of market information, drilling down to local branch level, to support highly focussed and targeted marketing and sales activity.

On behalf of the airline, Omni sales executives visit freight forwarders, both large and small, throughout the United Kingdom in order to promote and sell the cargo products provided by the airline.

Our key objective is to promote and support the airline’s cargo products.

Success means that the freight forwarder understands the airline product, chooses that product over competing airline products and has the confidence that our team will support that product.

Working Hours :
Monday- Friday 9.00am to 5.30pm

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience,Professional attitude,Positive,Ability to work under pressure