HR & Communications Apprentice

Provide efficient administrative support across HR, payroll, learning and development and communications activities. Maintain accurate employee records, electronic files and people data on HR and payroll systems in line with policy, data protection requirements and audit standards. Support recruitment and onboarding, including preparing letters and contracts, arranging interviews, coordinating pre-employment checks and helping deliver inductions for new starters. Assist with payroll administration by recording starters, leavers and contractual changes, checking data for accuracy and supporting the timely submission of payroll information. Help coordinate learning and development tasks, including scheduling training, maintaining training records, tracking completion and supporting colleagues and managers with learning administration. Assist in preparing communications such as organisation updates, intranet content, photo and video creation, briefing materials and engagement messages using clear and professional language. Assist in the planning and delivery of customer, stakeholder and employee events. Respond to routine employee and manager queries promptly and professionally, escalating more complex matters to the appropriate colleague. Produce, update and check reports, spreadsheets and other documentation to support data analysis, compliance monitoring and service improvement. Contribute to HR, payroll, learning or employee engagement projects and support continuous improvement of systems and processes. Attend and actively participate in apprenticeship learning, complete assignments and apply learning in the workplace to build capability across the full role. Work at all times with discretion, professionalism and attention to detail, ensuring confidential and sensitive information is handled appropriately. Actively and effectively promote the organisation's corporate values. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity. Play an active role in contributing to effective cross-team working/departmental projects and provide cover for colleagues as required. Maintain confidentiality with personal information and data regarding our customers, employees, and stakeholders, ensuring compliance with the Data Protection Policy. Ensure regulatory compliance and effective risk management within your role in line with the Risk Management Policy. Uphold the Association's commitment to Equality and Diversity. Be aware of your personal responsibilities in relation to the Business Continuity Plan and deliver against the requirements specific to your role. Be aware of your personal responsibilities regarding the Health and Safety at Work Act and ensuring that the Associations Health & Safety policy is adhered to in all aspects of your work. Act within the organisation’s rules, policies, and procedures, standing orders, financial regulations and Code of Conduct.

Training:

1 day per month to take place at Northampton College.

Training Outcome:

There will be the opportunity to apply for roles within the organisation following completion of the apprenticeship.

Employer Description:

Greatwell Homes is a rewarding place to work. As a not-for-profit organisation, we’re committed to providing great services and high-quality living environments. Our staff are committed to meeting customer needs and helping to make our local neighbourhoods great places to live.

Working Hours :
Monday-Friday, times to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Non judgemental