Business Administrator Apprentice

We are looking for a motivated and enthusiastic Business Administrator Apprentice to join our team, reporting to the Team Leader. This is an exciting opportunity to gain hands-on experience while working towards a Level 3 Business Administrator qualification in a fast-paced and supportive environment.

In this role, you will play a key part in supporting day-to-day operations, assisting colleagues across the team, and delivering high-quality administrative support. You will be responsible for managing a variety of tasks set by your line manager, ensuring all activities are completed efficiently and accurately. A strong focus on communication is essential, as you will regularly liaise with customers, suppliers, and clients via email and telephone in a professional and friendly manner.

You will work closely with the rental finders' team to help ensure deposits, tenancy arrangements, and agreements are processed correctly, and all documentation is accurately maintained. Additionally, you will provide support to the claims team during busy periods, contributing to the smooth running of the wider business.

Throughout your apprenticeship, you will be encouraged to develop your skills by attending training sessions, engaging in coaching, and sharing best practices with colleagues. You will be expected to embrace and embed our DELIGHT culture, consistently striving to exceed expectations for customers, colleagues, clients and partners.

This role is ideal for someone who is organised, resilient, and empathetic, with a proactive attitude and a passion for delivering excellent customer service. You should enjoy working in a dynamic, fast-paced environment and take pride in being a reliable and supportive team member.

Training:
Business Administrator Level 3 One day a week at Kidderminster College

Training Outcome:
Rental property finder Claim handler

Employer Description:

We’re specialists in the claim management of alternative accommodation (AA) solutions. We’re mainly instructed by insurance companies and/or loss adjusters (our clients) for both household and commercial policy holders (our customers). However, we also work with other client organisations such as house builders, universities, housing associations, councils, airports, transport organisations and utility companies.

Vision: To restore certainty in uncertain moments

Mission: To be recognised as the most efficient, technology-first and customer-centric relocation agency in the UK

We operate in the whole of the UK.

Working Hours :
Full-time, 40 hours per week, worked Monday to Friday (with one day release spent with the provider) between the hours of 8.30am - 4.30pm pattern with a 30-minute paid lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Time Management