Business Administration Apprentice

Dealing with incoming and outgoing telephone calls Dealing with incoming and outgoing post Liaising with clients, service providers and health care practitioners Liaising with internal departments to ensure an excellent level of service is provided Welcoming visitors and assisting with hospitality Answering incoming telephone calls Scanning, filing, and archiving paperwork Following company procedure and workflow arrangements Recording, updating and archiving information Use of office equipment (photocopier, fax machine etc.)

Training:
Business Administrator Level 3 Apprenticeship Standard English and maths Functional Skills (if applicable) Minimum of 6 hours off-the-job training per week at employer premises One day per month training at Protocol Consultancy Services in Birmingham City Centre

Training Outcome:
A full-time role may be available to the successful candidate at the end of the apprenticeship Increments in pay based on performance reviews

Employer Description:
Cherish Home Care is a domiciliary care provider in Birmingham, Sandwell and Dudley. It provides care in the community.

Working Hours :
Monday - Friday, 09:00 - 17:00.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Willingness to learn