Level 3 Business Administration Apprenticeship - Easterside Academy

As a School Administrator you will support with the smooth and efficient running of the school office by providing high-quality administrative and general support to staff, pupils, parents, and visitors. This apprenticeship offers a valuable opportunity to gain hands-on experience in a busy school environment. Your day to day duties will include:

Undertake reception duties including: answer telephone calls, take messages, and respond to enquiries in a polite and helpful manner. Maintain effective administration systems in line with Academy procedures. Provide general clerical and administrative support including photocopying, filing, typing, emailing, completing forms, and responding to routine correspondence. Maintain the school’s email inbox and ensure timely responses. Assist the Administrator with afterschool club/wraparound care bookings and payments. Support the administration of paperwork and booking processes for special events, school trips, visits, and residentials. Assist with maintaining manual and computerised records through appropriate management information systems, including dinner registers, recording absences and late pupils. Administer all Academy post. Word-process letters and produce reports as required. Assist with the management of the school calendar. Effectively use the Academy MCAS system to relay messages and information to parents. Provide a welcoming and professional reception service to all visitors, pupils, and staff. Ensure that front-line enquiries from staff, pupils, parents, and visitors are dealt with promptly and effectively. Keep the general office and reception area tidy and organised, ensuring paperwork and data are filed securely and appropriately. Maintain confidentiality and follow school safeguarding procedures at all times.

Training:
You will work towards your Level 3 Business Administrator qualification across a total duration of 16 months! Training provider: LMP Group: https://lmp-group.co.uk/ All online/remote learning, no classroom or college day release. An allocated tutor will support you throughout the apprenticeship!

Training Outcome:

Future opportunities for progression.

Employer Description:

Easterside Academy School is a fully inclusive primary academy in the Easterside area of Middlesbrough, educating children aged 3–11. Part of the The Enquire Learning Trust, the school aims to provide a safe, nurturing, and stimulating environment where pupils develop academically, socially, and emotionally. It places a strong emphasis on personal development, inclusion, community involvement, and helping children become confident, independent learners with high aspirations. The academy also offers nursery provision and specialist support through a High Needs Base for children with additional educational needs.

Working Hours :
Monday to Friday, 8:00am to 4:00pm. 37.5 hours per week, term-time only.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience