IT Apprentice

First line IT Support via phone, email, Teams and in person Create and manage user accounts across platforms including but not limited to Active Directory, Autodesk and Adobe Supporting all current and future company accreditations involving IT Carry out internal audits on software usage, user accounts, permissions and assets Maintaining and supporting all printers within the business Helping maintain an up-to-date IT asset system Setup, maintain and support all computers, printers, mobiles and tablets Help maintain and manage our mobile device management system Help with all cyber security related tasks and/or projects  Create, maintain and update file server shares and permissions Support internal IT systems Help maintain and improve our cyber security posture Support WEEE disposal Create, update and maintain internal IT documentation  Support with leavers process Create and update internal scripts in Powershell, Batch and Bash Assisting with Ethernet and fibre cable installations  Supporting VoIP phone systems and desk phones  Helping with user account setup, password resets and permissions Learning networking basics including routers, switches, Wi-Fi and firewalls 

Training Outcome:

After completing the apprenticeship, you will have the opportunity to progress onto a Level 4 programme, move into a full-time IT Technician role, and begin working towards recognised professional membership.

Employer Description:

Trant Engineering Ltd has a long history of engineering and construction excellence, delivering high quality EPC engineering and construction services throughout the UK and overseas. We successfully design & deliver complex engineering projects in sectors such as Process & Water, Energy, Defence and Nuclear.

Working Hours :
Monday to Friday, 8.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working