Pharmacy technician apprenticeship

Prescription Processing: Receiving and entering prescription orders, verifying patient information, and preparing medications for dispensing. Medication Preparation: Counting, pouring, measuring, and labelling medications, including unit-dose packaging and reconstituting oral liquids. Inventory Management: Stocking shelves, checking for expired products, processing returns, and managing drug orders from wholesalers. Customer Service: Answering phone calls, assisting patients at the counter, processing insurance claims, and coordinating refills. Administrative Tasks: Maintaining patient records, managing work queues, and handling cash register transactions. Safety & Compliance: Following legal and ethical standards, protecting patient confidentiality, and referring all clinical questions (e.g., drug interactions, side effects) to the pharmacist.

Training Outcome:

The NHS is constantly evolving and pharmacy technicians can have further training for specialised roles.

Employer Description:

Independent pharmacy in Birmingham

Working Hours :
The apprentice will work 7 hours each day within the pharmacy opening hours from Monday to Friday. Typical examples will be 9am to 5pm, 10am to 6pm or 11am to 7pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience