Customer Service Level 2 Apprenticeship - Doggy Daycare Burton-On-Trent
Meet and greet customers
Deal with customer enquiries
Answer phones
Sign dogs in and out
Care for and supervise dogs throughout the day
Play with dogs
Keep play areas clean and tidy
Assist with the deep cleaning of the unit twice per week
Shadow vet once per week to learn new skills
Feed dogs
Administer light medications (fully supervised)
Training:
Customer Service Practitioner Apprenticeship Level 2
20% off-the-job training
End point assessment
Maths and English functional skills if required
Dedicated skills coach who will attend the site to asses the apprentice.
Training Outcome:
A full-time position is available upon successful completion of apprenticeship and probationary period.
Employer Description:
At Doggy Day Care Burton we look after your dog in a safe and secure indoor environment with plenty of mental stimulation. Your best friend is cared for as if its our own and we also offer a grooming service. we are located at the back of Burton college within easy reach of all public transport and town center.
Working Hours :
Monday to Friday. Times to be confirmed.
Skills:
Communication skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness