Business Support Apprentice

You will be able to develop your skills within the workplace and through the Apprenticeship programme to gain the knowledge, skills and behaviours to develop your career and understanding of the role.

You will work with our team to provide administrative support across all elements of our work including events management and membership engagement. Training and support will be provided throughout the apprenticeship to ensure you learn new skills and gain practical experience. 

You will:

Support the Association to deliver high quality events by monitoring bookings and ensuring that all relevant data is captured, cross-checked and recorded across our CRM/finance systems. Monitor payments for events and other services and chase up outstanding invoices by contacting the relevant person within a member organisation. Create and print resources for events such as badges, delegate lists etc. Communicate with our members such as sending email reminders for events, helping with evaluation (such as surveys after an event) and helping with enquiries, directing them to the relevant member of the team where required. Create and send invoices for our services including membership and events - checking the details on invoices are correct. Keep our digital records up to date including collecting and collating membership information. Help our team to plan any travel and accommodation they may require including record keeping for finances. Attend monthly team meetings to learn more about our work and ways you can further support our team.

Training:

The apprenticeship will be delivered fully within the workplace. 

Training Outcome:

We would explore the possibility of further training opportunities and/or progression into the sector.

Employer Description:

Cultural Enterprises is the only charity and trade body for the arts, heritage and cultural sector that brings together learning, experience and best practice in revenue generation, representing over 1,650 sites across the UK and beyond.
 

 

Working Hours :
Monday to Friday, 9.00am to 5.00pm, equivalent to 35 hours per week, exclusive of a 1 hour unpaid lunch break daily. May include some evening work - working patterns can be discussed on interview.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working