Apprentice - Business Administration (Children's Services)

This apprenticeship would suit someone looking for a career in Business Administration and an interest in Social Care. The Children Looked After Service is dedicated to supporting and safeguarding children and young people who are in the care of the Local Authority. Its primary goals are to ensure their safety, promote stability and wellbeing, and provide opportunities for positive outcomes in education, health, and personal development. The service works closely with carers, social workers, and partner agencies to deliver a coordinated and child-centred approach.

The Business Administration Apprentice plays a key role within this service by providing essential administrative and organisational support to the team. This helps ensure that processes run smoothly, records are accurate, and professionals have the information they need to deliver effective support. As part of the wider organisation, the role contributes to maintaining high standards of service delivery and supports the overall aim of improving the lives of children and young people in care. 

As a Business Administration Apprentice, you will be responsible for: 

Providing day-to-day administrative support to the Children Looked After Team, ensuring tasks are completed accurately and in a timely manner Maintaining and updating electronic records and case management systems, ensuring information is accurate, secure, and compliant with data protection requirements Supporting the organisation of meetings, panels, reviews, and appointments, including sending invitations, preparing agendas, and taking minutes where required Handling incoming and outgoing communications, including emails, telephone enquiries, and post Working collaboratively with colleagues, carers, and partner agencies to ensure effective coordination of services Managing and organising filing systems (both electronic and paper-based) in line with organisational policies Providing general office support, including scanning, photocopying, and data entry Maintaining confidentiality at all times, particularly when handling sensitive information relating to children and families Actively engaging in learning and development opportunities as part of the apprenticeship

Training:
You will study towards the level 3 Business Administration Apprenticeship qualification and will be practising the skills learned in your day-to-day job Study will take place at South Essex College, who are based in New Road Grays. However, training will be mostly delivered online. A tutor will be allocated to you to support you throughout your qualification and meet with you regularly online You will be allocated 6 hours per week for off-the-job training. This will be within your paid working hours. These hours can be spread across the week and will be agreed between yourself, your line manager and your tutor Entry is GCSEs at grade 4 and above (or A*-D) including maths & English, or equivalent Functional Skills Level 2 in English and maths

Training Outcome:
This apprenticeship prepares you for a variety of roles involving Buisness Administration At the end of your apprenticeship you will be supported to apply for suitable vacancies (subject to availability)

Employer Description:
Our vision – An ambitious and collaborative community which is proud of its heritage and excited by its diverse opportunities and future. Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We champion flexible working and job share applications are welcome. We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

Working Hours :
Monday - Thursday, 8.45am - 5.15pm and Friday, 8.45am - 4.45pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative