Business Administration Apprenticeship

Key Responsibilities:

You will be learning how to deal with individuals to big corporate customers, from locally in the UK to customers around the world You will be learning and developing interpersonal skills, building customer relationships and providing expertise, by involving in responding to enquiries from customers via telephone and email, meeting/greeting customers who come into the office You will be preparing and submitting customer quotations using price lists, product knowledge and customer’s requirement You will be checking and entering customer enquiries and orders onto company ERP system to record history and schedule tasks; e.g quote follow ups You will be learning how to project manage installation by liaising with customers and subcontractors You will be learning and getting involved in marketing activities: including website, Google advertising, social media campaign You will be learning and developing basic IT skills as you provide support to customers

Training:
Training will be delivered remotely

Training Outcome:
When you have successfully completed your apprenticeship, you may be given the opportunity to continue with a higher level of apprenticeship (eg. Level 4-6) or to progress into full time employment

Employer Description:

FootfallCam is a technology company (founded in 2001), started by a team of experienced and passionate engineers with the vision of creating the world class products, both hardware and software to serve the global market. FootfallCam provides innovative, high technology products to customers in the UK and around the world, with offices in the UK and in the far east. Our products range from people counting and footfall analytics to major retailers (footfallcam.com), to our award-winning, interactive Magic Mirror (magicmirror.me), to parental webcam (nurserycam.co.uk) and website design for the childcare sector (nurseryweb.co.uk). We are a small, proudly made-in-UK innovative company, that has expanded to the global market.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience