Office Administrator- Business Administration Apprentice

Joining us as an apprentice means becoming part of a supportive team where you'll gain real responsibility, develop valuable skills, and build a strong foundation for your future career.

The role will provide hands-on experience across administration, customer service, and compliance support, while working towards a recognised business administration qualification.

Key Duties & Responsibilities:

Providing administrative support to the training centre and wider business Managing learner records, documents, and electronic filing systems Supporting the processing of learner portfolios and assessment paperwork Responding to emails, telephone enquiries, and learner queries Preparing course materials, learner packs, and training resources Assisting with course bookings and learner communications Maintaining spreadsheets, trackers, and internal databases Supporting the scheduling of courses, assessments, and learner activities Processing documentation for awarding organisations and certification bodies Assisting with purchasing, stationery orders, and general office administration Supporting the wider team with day-to-day operational activities Learning how to use industry systems and software including learner management systems

The Benefits

25 days holiday plus public and bank holidays Purchase scheme for up to 5 additional days annual leave Birthday and Christmas Eve off Flexible working Health Shield scheme Life insurance Enhanced maternity, paternity and adoption pay Sick pay Bereavement leave Employee Assistance Programme £1,000 Employee referral bonus scheme

Training:

Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.

You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:

Knowledge, Skills and Behaviours Business Administrator Level 3 Apprenticeship Standar Functional skills in maths and English if required

This will be delivered by your dedicated training provider, Realise.

Training Outcome:

This apprenticeship will provide a grounding in business administration within a compliance-focused consultancy. On completion, there may be opportunities to progress into roles such as Office Administrator, Compliance Coordinator, or Client Account Support.

Employer Description:
Smart Energy Training is growing rapidly, with ambitious plans to expand our training provision, launch new sites, and support more learners and employers across the UK.
Joining us as an apprentice means becoming part of a supportive team where you'll gain real responsibility, develop valuable skills, and build a strong foundation for your future career.

Working Hours :
39 hours a week Monday- Friday Shifts to be confirmed

Skills:
Administrative skills,Analytical Skills,Attention to detail,Communication Skills,Friendly,IT skills,Logical,Maths and English,Organisation skills,Physical fitness,Presentation skills,Team working,time keeping