Business Administrator Apprentice

If you’ve recently finished college, or you're an individual looking to gain real work experience while continuing to learn, this apprenticeship is the perfect place to start.

You’ll work towards a Business Administrator Level 3 qualification, while developing valuable workplace skills in a supportive and professional environment.

This role is offered on a 19-month fixed-term contract, aligned with the duration of the apprenticeship. On successful completion, there may be an opportunity to move into a permanent role, depending on performance and business needs.

You’ll be based at our flagship HQ, helping to create a welcoming and organised front-of-house experience for staff, customers, and visitors.

What you’ll be doing:

With full training and support, you’ll learn how to:

Welcome visitors and create a positive first impression Answer phone calls and direct enquiries professionally Support meeting bookings, diaries, and room set-ups Assist with general administration tasks (emails, data entry, documents) Help manage office supplies and reception organisation Prepare meeting rooms and provide refreshments Keep reception areas clean, tidy, and professional Work with different teams across the business

What you’ll learn:

This role will help you build key skills for your future career, including:

Professional communication and customer service Organisation, planning, and time management Using business IT systems (Microsoft Office, email, calendars) Working as part of a team in an office environment Problem solving and handling different situations confidently Understanding how a large business operates

Who were looking for:

This role is ideal for a college leaver or an individual with a positive attitude and willingness to learn.

You don’t need previous work experience - we will train you.

We’re looking for someone who is:

Friendly, approachable, and confident Eager to learn and develop new skills Reliable and punctual Well organised with good attention to detail Comfortable speaking to people face-to-face and on the phone Keen to start a career in business administration

Training:

As a Business Admin apprentice, you will attend regular fortnightly online lessons. In addition, you will be allocated with an assessor who will visit you within the workplace once every 6-8 weeks.



Training Outcome:

Potentially a permanent position available, on completion of this apprenticeship.



Employer Description:

Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK, employing over 1,300 people. Our people are key to our success and delivering exceptional customer service.



Working Hours :
Monday to Friday, 8am - 4:30pm Based on-site at our Halesowen HQ

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills


  • Location:
  • Type: Permanent
  • Recruiter: HALESOWEN COLLEGE
  • Posted: 05-Jun-2026
  • Posted on: findapprenticeship.service.gov.uk