Logistics/Operations Apprentice

Learning transport planning and vehicle routing. Raising customer bookings. Supporting the Transport Manager with vehicle servicing and maintenance scheduling. Logging and reporting operational issues. Briefing drivers at the start of the day and conducting debriefs at the end of the shift. Assisting the customer service team with queries. Developing an understanding of Transport Operator Licensing. Developing an understanding of tachograph regulations. Learning about dangerous goods handling requirements. Developing professional email etiquette. Building strong problem-solving skills. Gaining experience across multiple internal and external systems. Understanding health & safety responsibilities. Awareness of aviation cargo security requirements and supporting the Security Manager. Spending time with drivers to gain insight into their roles and the challenges within road transport. Visiting customers.

Training:

On-the-job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop.
Identify, track and support 6 hours of off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.

Training Outcome:

The apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim that apprentices either move onto a further apprenticeship or a permanent role within the business, subject to a suitable vacancy being available and in line with the selection process for the role. 

Employer Description:

DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

Working Hours :
Monday to Friday – 9am – 5.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Physical fitness