Apprenticeship in Customer Service

Providing support to a busy office offering back-office support to a Maintenance/Refurb
Company working for local Councils Help managing phone calls, emails and other correspondence Scheduling appointments with tenants for surveys of properties Assisting with issuing quotations for works to be agreed by Clients Updating and maintaining office records, filing systems and databases Liaising with clients, suppliers and internal teams

Training Outcome:
Upon completion of your Customer Service apprenticeship and with experience in this sector, you could progress into other department like quality, product control, logistics, complaints Customer service covers a wide spectrum and with your transferrable skills will be able to work across multiple areas

Employer Description:

IMD Construction Ltd is a Wolverhampton-based private limited building and construction company. The company specializes in refurbishments, including kitchen and bathroom installations, first and second fix carpentry, plumbing, and plastering. Their operations span across the West Midlands.

Working Hours :
Monday - Friday, 8.00am - 4.00pm, 1 hour Lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working