Apprentice Receptionist

Support the operational delivery of the Family Hub/Children Centre through maintaining effective administration processes, possibly further developing them to online processes. This can include filing records, booking rooms and activities Be the first point of contact for the Family hub/Children Centre by working on reception, welcoming families and visitors, signing them in and helping them find what they need. This also includes first point of contact via phone or mailbox Support the ordering of supplies and keeping stock topped up when things run low Respond to questions from families in person, over the phone and by email, making sure they get the right help Register new families and explain what support and services are available Signpost families to other local services and organisations that can help them Keep in touch with families by phone when needed to offer support

Training:
Online Classroom delivery 1 to 1 meetings with your work coach Support from your line manager

Training Outcome:
Possiblity of permanent position (subject to funding)

Employer Description:

The city of Liverpool is world-famous for its cultural offer, and our greatest asset is our people. Our residents deserve the very best from those who serve them and have a council they can be proud of - and you can help play a part in this. We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.

Working Hours :
Monday - Friday, Shifts to be confirmed

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Team working