ICT Apprentice

Provide first-line IT support to staff and assist with resolving basic technical issues Set up and configure new user accounts, devices, and software Troubleshoot hardware, software, and network problems, escalating when necessary Assist with installing updates, patches, and antivirus software Support the maintenance of IT systems, networks, and cloud services Log, track, and update helpdesk tickets accurately and promptly

Training Outcome:

The successful candidate may be chosen to have a full-time role after completing their apprenticeship.

Employer Description:

We’re a charitable organisation on a remarkable mission to help create a world where autistic individuals are empowered to live happy and fulfilled lives. To achieve this, we support and educate people, create opportunities, and provide integrated services that add value for autistic individuals and their families throughout their lives.

Working Hours :
Monday to Friday, 9am - 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative